Better Business Bureau:
Need to file a complaint? BBB is here to help. We’ll guide you through the process.
Write a review of a business and share your opinions with others.
Federal Trade Commission (FTC):
The Federal Trade Commission, the nation’s consumer protection agency, collects fraud reports about companies, business practices, identity theft, and episodes of violence in the media.
Federal Communication Commission:
If your complaint is about a telecom billing or service issue, we will serve your complaint on your provider. Your provider has 30 days to send you a response to your complaint. We encourage you to contact your provider to resolve your issue prior to filing a complaint.
FCC Complaints: TV Phone Internet
Washington State Attorney General
The Washington State Office of the Attorney General can only process complaints that involve either Washington state residents or businesses located in Washington state.
UPDATE OR ADD TO AN EXISTING COMPLAINT HERE. DO NOT file a new complaint if you are providing additional information to an existing complaint. Filing a new complaint will delay processing of your complaint.
Service Issues?
If apologetic customer service teams with no tools to address your needs have gotten you down, post with us. We also won’t respond to your concerns or offer solutions but we will give you a platform to tell everyone and anyone about it, with a cute and easy to remember web address, ZiplySucks.Rocks. Your complaint might even be seen and responded to by the Ziply that has gotten to you.
On the chance you found our page by mistake and would like to contact Ziply Fiber instead, we found and provided the following information from www.https://ziplyfiber.com/contact:
Contact Ziply executives directly at executives@ziply.com
or general Ziply customer service at 1.866.MYZIPLY
For those of you who are exhausted with the runaround and need to express your stories of discontentment and customer service mayhem, please, add your posts below.
This is what people have been saying here:
The Customer Service Facebook Page that Ziply has set up for feedback has collected some comments
ZiplySucks.Rocks 